FREE Standard Shipping - Standard Shipping items (in stock) usually ship within 2 to 3 Business Days. We offer a 30-day return policy.
Please note: Carefully review the following terms regarding returns before making your purchase.If you have any questions regarding returns, please ask before you buy.
UNOPENED Patio Heaters and Accessories
We can provide a refund (minus shipping and handling fee) on UNOPENED Patio Heaters and Accessories if returned to us within 30 days of the original shipping date to you. The item must be UNOPENED and in NEW condition in order to receive the refund. Please note: In the case of unopened Patio Heaters and Accessories, there is a 5% Transaction Fee deducted to cover the cost of doing business- i.e. bank fees, credit card processing fees, labor and material costs for processing, packing, and shipping. The original shipping and handling charges are not refundable and are deducted from the refund amount. The minimum Transaction Fee is $5.00
OPENED Patio Heaters and Accessories
If the Patio Heater or Accessories have been opened but is in new and resalable condition with all the original contents and packaging we can still provide refunds but there is a 20% Restocking Fee. The 20% Restocking Fee is deducted from the cost of the items only. The original shipping and handling charges are not refundable and are deducted before calculating the refund amount. The item must be returned to, and received by, us within 30 days of the original shipping date to you. Larger items can be subject to a 30% restocking fee. Items not returned in the condition described here may be subject to a higher Restocking Fee or refusal of the return/refund. The minimum Restocking Fee is $5.00